Auto-Owners Customers ONLY: Billing Service Fees Questions & Answers

Auto-Owners Customers ONLY: Billing Service Fees Questions & Answers

Recently Auto-Owners has made some changes to their billing service fees which has resulted in several questions.   We wanted to take some time to answer the most common questions in a  Q & A format to explain their changes in an easier way. If your insurance isn’t with Auto-Owners then you don’t have to continue reading ???? HA!

If you have any questions at all please don’t hesitate to contact Auto-Owners billing at 1-800-288-8740 or our office at 517-351-9117.

Question #1: If I’m enrolled in Auto-Owners Customer Center does that waive the service fee?

Answer #1:  It does not waive the service fee.  The only way to avoid the service fee is to pay your policy/policies in full.

 

Question #2: Is the service fee waived if I’m on EFT?

Answer #2:  No, the service fee is not waived if you are on EFT however, it is reduced to $2 from $4.  If you pay in full you do not receive a service fee.

 

Question #3: If my policies are on separate billing accounts am I charged a service fee per account?

Answer #3:  Yes, each separate billing account would result in a separate fee per account.  Please contact billing at 1-800-288-8740 and they can combine your accounts into one account with only one service fee.  If you pay in full you do not receive a service fee.

 

We hope that these help you better understand the changes.  The biggest reminders we have are the following:

#1: The only time you don’t have a service fee is if you pay in full.

#2: If you have billing questions you can call Auto-Owners billing at 1-800-288-8740.

 

 

Would You Like Us To Review Your Policies?

Request Your Proposal Here

Are you ready to save time, aggravation, and money? The team at Meiers Lombardini Insurance is here and ready to make the process as painless as possible. We look forward to meeting you!

Call Email Claims Payments
What do you know about no-fault auto insurance reform? Click on our new tab "No Fault Reform!"
Skip to content